Shipping and Return Policy

This Shipping & Return Policy outlines how we handle the delivery of the "Digital Travel Buddy" eBook (the “Product”) and any applicable returns. Since this is a digital product, please review our terms carefully.

1. Product Delivery

As a digital product, the "Digital Travel Buddy" eBook does not require physical shipping. Upon completion of your purchase:

  • Delivery Method: You will receive an email containing a download link for the eBook.
  • Delivery Timeframe: The email with the download link will be sent immediately upon payment confirmation. In rare cases, there may be a short delay if your transaction requires additional verification.

Important Note: Please ensure you provide an accurate email address at checkout. Check your spam or junk folder if you do not see the email in your inbox.

2. Digital Access Issues

If you encounter any issues with downloading or accessing the Product:

  • Contact Us: Please reach out to our customer support team with your purchase confirmation, and we will assist you promptly.
  • Technical Support: We provide basic technical support to help ensure you can access the Product on compatible devices and platforms.

3. Return Policy

Due to the nature of digital content, all sales of the "Digital Travel Buddy" eBook are final and non-refundable. By purchasing this Product, you agree that no refunds or returns will be issued, except in the following exceptional cases:

  • Duplicate Purchases: If you mistakenly purchased the Product more than once, please contact us within 14 days of the purchase date. We will verify the duplicate purchase and issue a refund for the extra charge(s).
  • Non-Delivery of Product: In the unlikely event that you do not receive the download link due to a technical issue on our end, we will provide the eBook to you via an alternative method or issue a refund if we cannot deliver the Product.

4. Exceptions & Refund Requests

All refund requests related to technical issues or non-delivery must be made within 14 days of purchase. Requests made after this period will not be eligible for a refund. Please contact us with your purchase details, and our team will address your request on a case-by-case basis.

5. Changes to Policy

V.R.A, LLC reserves the right to modify this Shipping & Return Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy before each purchase.

6. Contact Information

For questions or assistance related to this Shipping & Return Policy, please contact us at:

V.R.A, LLC
501 Silverside Rd, Suite 105
Wilmington, DE 19809
Email: office@tour-friend.com

By purchasing the "Digital Travel Buddy" eBook, you acknowledge that you have read and agree to this Shipping & Return Policy. Thank you for choosing V.R.A, LLC.